Finding The Best Web Design Conversion Elements

Conversion Rate Optimization, Search Engine Marketing, Web Development 17 Comments »

What are the best web design conversion elements to implement on your website?

I’m looking to compile a great list of conversion elements that can be included in a website. This is not for landing pages (although it could be used for them) but regular site pages, with emphasis on the homepage.

I approach every site design with conversion in mind – your design should help the visitor take desired action on your site. Keep out the fluff that will distract or alter the focus of your visitor.

Actions

  • phone call
  • completing a contact form
  • subscribing to newsletter
  • buying product
  • tweeting/sharing page with friend
  • downloading free ebook/whitepaper
  • anything that captures an email address

I am defining conversion elements as anything that will strongly persuade a visitor to remain on your site and want to learn more about you.

Conversion Elements

  • testimonials
  • 3rd party logos: BBB, truste, D&B, chamber of commerce
  • logos of good sized companies you have worked with or places you have been quoted: latimes, any inc5000, hollywood reporter etc.
  • stats showing success: client sales increases, new orders, new engagements
  • large and clear contact button – can be tastefully animated
  • photos – (founder, real staff, highly targeted to your niche)
  • short sales video
  • phone number/address

For shopping sites that sell products directly, the required elements to gain users trust are more specific. Below are elements that increase online sales in descending order of importance.

E-commerce Elements

  • product overview
  • merchant guarantee
  • availability
  • image quality
  • customer service available
  • product specific description
  • long description
  • size chart
  • toll free phone
  • ratings & reviews

The above list is from the e-tailing group/ARS ecommerce