The 5 Pillars of Kindness – Maximize The Value Of Existing Customers

Online Business, Search Engine Marketing Add comments
Estimated reading time: 3 minutes, 12 seconds

columns The five pillars of kindness provides a business blueprint for understanding your online audience and setting up a plan for long term success. The golden rule applies: the more you give freely, the more you will receive.

Below are the 5 pillars that will ensure happy users and active customers.


Pillar #1 – Know Your Audiences Desired Outcome

Internet Marketers have huge lists but make no money from that list. A true businessperson will understand their niche market and what the users want. To be successful, you need to know exactly what people desire and help them get it. If someone is looking to make more money in their web design business, you need to be able to demonstrate how a website redesign focused on conversions will help to achieve this goal.

Pillar #2 – Overcome Their Skepticism With Shock and Awe Kindness

When someone joins your list or subscribes to your blog, they do so because they want to get one step closer to their desired outcome (in this case making more money). Give them your best stuff for free and provide actionable advice with immediate access. This stage is for developing trust with people and if you give them your secret weapon and personal tricks that you have used to produce the biggest results for yourself.

Pillar #3 – Demonstrate That They Can Achieve Their Desired Outcome

You want your list and your users to know that they can do it themselves using your system. Eliminate doubt with honesty, and build ambition with real world examples. Show them other people who are having the success that they desire. Provide testimonials and proof of what has happened for those using your program that have followed the system and have succeeded. Social proof is everything. Think of why Realtors all have expensive automobiles – no one wants to work with an unsuccessful broker, and it is easier to build trust by demonstrating your success through a tangible item. Also prospective homebuyers will feel more comfortable and special when riding in a Lexus than in a Ford. A positive image matters.

Pillar #4 – Give People The Tools UPFRONT that they need to get started

Offer people 5 FREE bonuses that will get them started in getting closer to their desired outcome. What I do is offer discounts and coupons for each product. If you can provide free advertising or promo codes for valuable services such as Google Adwords this gives users more incentive to buy from you. Give them something that they can walk away with and become successful even if they don’t partner with you or buy anything from you and you will earn peoples trust and pave the way for future customers.

I am continuously giving things away on my blog and providing discount codes to search engine optimization conferences with the hope that readers will be able to learn valuable internet marketing skills to help their businesses.

Pillar #5 – Motivate People To Go Further

You want to make an offer to your list with your users best interest in mind, not yours. If you focus on solving painful problems and have created trust with your list, they will be motivated to go further with you because they see the value your provide. I routinely get people returning to this blog to see new online marketing conferences and my discounts for these events that are posted for free.

Summarizing the 5 pillars, you want to know users desired outcomes, help them overcome initial skepticism with trust and value, demonstrate they can have success using your products or services, provide the tools they need to get started and motivate them to take action and follow your path. Always reassure potential customers that you have their interests in mind and have a true goal of helping them succeed. They will buy your product and you will both be successful.

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20 Responses to “The 5 Pillars of Kindness – Maximize The Value Of Existing Customers”

  1. Graeme Pearce Says:

    These are 5 great pillars. Thanks, Time to improve my bonuses through being cool to people.

    Amped Internet Marketing

  2. Wilson Mandela Says:

    I love the 5 pillars, what a motto to live by!

  3. Francisca Huff Says:

    If you want to sell products online, you will have to receive the blessings of the top affiliate marketers in your industry.

  4. Peterman Arcudi Says:

    I will quote some of the insight found in this post about the five pillars of kindness on my self help site.

  5. Franklin Says:

    In case anyone has a question, the pillars of kindness can help with our cheap hosting provider, Powweb.

  6. WP Themes Says:

    Good fill someone in on and this fill someone in on helped me alot in my college assignement. Say thank you you for your information.

  7. Broderick Rogan Says:

    The business brokerages network will provide you with access to some big pool of people who’ve the details about companies for sale and buyers or investors looking for any company venture. By producing great use from the info you have, you might be cutting a offer and make a handsome profit out from the transactions.

  8. Barrier Bonson Says:

    The unseen time bomb in all of these self help programs is that as people struggle to reduce company debt levels, they miss improving their well being they loose the human aspect of business.

  9. Allison Pliner Says:

    I’ll be sharing this self help guide with my network. I love the 5 pillars.

  10. Garry Hall Says:

    I’ve been trying to figure out how to make more money with my blogs for a while now. I’ve tried Adsense, and it just sucks. I’ve tried a few affiliate networks, but haven’t had much luck. I was thinking about trying the clickbank wealth formula that I was reading about on the warriors forum. I think I am lacking the pillars in my writings, and need to give back before I can receive the abundance of online wealth.

  11. Disimone Says:

    I really like your SEO blog and i respect your work with the pillars of kindness.

  12. Waldenberg Says:

    Thanks for the self help inspiration I was stressed by work but i learnt that life is about living to the fullest and enjoying every moment.

  13. Will Meyers Says:

    this filled me up a bit – it offers good mental clarity for long coding sessions.

  14. CVOS Says:

    @Graeme Pearce We were amazed at the increase in business when we implemented the 5 pillars of kindness.

  15. WP Themes Says:

    Genial post and this post helped me alot in my college assignement. Thanks you on your information.

  16. jennifer martinez Says:

    This is cool that we are able to share information about being kind to other human beings.

  17. Ed Gutierrez Says:

    Nice post. I was checking continuously this blog and I am impressed you try to give so much to users. Kindness is a commodity that will never run dry.

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  19. Jesus Says:

    I believe your audience can always benefit from free advice and providing superior service for all levels of experience.

  20. Dewitt Garcilazo Says:

    I have observed that over the course of constructing a relationship with SEO proprietors, you’ll be able to get them to understand that, in every marketing financial transaction, a commission is paid to the linking site. Eventually, SEO resellers do not “save” the percentage. Rather, they try to earn the deceitful commission through subverting a strong SEO’s work.

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