Shopping.com is a PIA

I have to admit i have not seen any ROI from Shopping.com.
Some merchants may have great success with this pay per click shopping engine, but I’m leery of using this service.

There is very little transparency and no indication of traffic and click quality. I would only use the Shopping.com system for very specific products in targeted niches. So it may work to sell ultra high end photography cameras but is useless to sell commodity cannon cameras.

It is very difficult to cancel an account. Only by calling their support center and using the knowledge base was I able to find out how to pause all bids.

  1. To cancel your Shopping.com account login to the merchant manager
  2. navigate to: Overview > CPC Program > Bidding Info
  3. make all bids 0

This is hidden in the Shopping knowledge base here:

http://merchantsupport.shopping.com/kb/02n3000000001gSAAQ

Thanks shopping.com for making your site difficult to use, lack transparency and have very little phone support.

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